Frequently Asked Questions

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Frequently Asked Questions

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Location and Parking

Where can I park?

For car parking information please click here

Where is the hotel?

The Granville Hotel is located in the centre of the quay in Waterford City with easy access to an abundance of shops, museums, restaurants and bars.

Is the hotel close to the Waterford Greenway? 

The closest access point to the Waterford Greenway is at Bilberry, less than 2km from the hotel. There are a number of places to rent a bicycle between here and there. 

Are there beaches nearby?

Did you know there are 52 beaches in County Waterford? The closest is Tramore and is a 15-minute drive from the hotel. You can also get a bus there every 30-minutes from the Clock Tower. 

Your Stay

What time is check-in?

Check-in is from 3pm if you book directly with the hotel. If you did not book directly, check-in is from 4pm.

What time is check-out?

Check-out is 12ppm on the day of your departure.

What time is breakfast?

Breakfast is served daily from 7am until 10pm (10:30pm on Saturdays, Sundays & Bank Holidays)

Are there smoking rooms available?

Our hotel is an entirely non-smoking hotel apart from a designated smoking area.

Do the rooms have air conditioning? 

We have limited availability of rooms with air conditioning. Please contact us if you wish to reserve one.

What is the cancellation policy?

For all direct bookings we offer 24-hour cancellation policy. For all indirect bookings we offer a 48-hour cancellation policy. Any cancellations after this period will be subject to charge for the first night of the stay. 

Can cots be provided?

Travel cots can be provided at no additional cost. If you require one please let us know what booking your room.

Hotel Services

Does the hotel have wi-fi?

There is complimentary wi-fi throughout the public areas and the guest bedrooms. Please ask reception or see your key card wallet for the password. 

What time do you serve food? 

We serve: Carvery Daily 12:30-2:30pm. Bar food 3:00pm-9:00pm. Restaurant Dinner 5:00pm-9:00pm.

Do you provide gluten free, vegan and vegetarian options?

Yes we have many options for specific dietary requirements, please ask your server for more information and make the aware of any dietary requirements.

Can we store bikes?

We have an area with mounted bicycle racks that you can lock your bike to. We ask that you bring your own lock. Please be advised while this area is only accessible through the hotel, you are using this facility at your own risk. 

Can we store luggage?

Yes we can store your luggage at reception on your day of arrival or day of departure.

Do you have a laundry service?

Yes we can wash clothes in house for a fee. Items that need to be dry cleaned are outsourced.

Is the hotel wheelchair accessible?

Wheelchair accessible rooms have limited availablity. Please request an accessible room at the time of booking. 

Do you allow pets? 

We only accept service animals. 

Do you have evening entertainment?

We have music in the bar every Saturday night.

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