Granville Hotel Awards

TRIPADVISOR REVIEWS

4.5 Stars on Tripadvisor

"Fabulous"
Reviewed August 2019

"Just back from a two night stay over the bank holiday, this Hotel should be a 5 star hotel. The cleanliness and decor are outstanding. It's superb. Staff are so nice and friendly. Food and bar are lovely. Breakfast is really outstanding. Great choice of fresh produce. Room was so comfortable. Will return again. Keep up the good work truly an enjoyable stay. This hotel is so central great location."

Great Taste Awards

Great Taste, the world’s most coveted food and drink awards, has announced its stars of 2019. Out of 12,772 products sent in from over 100 different countries, The Granville Hotel, Waterford was awarded two Great Taste awards, which means the judges dubbed the two products as food that delivers fantastic flavour. We received one award for our Raspberry Jam and another award for our Strawberry Jam.Judged by over 500 of the most demanding palates, belonging to food critics, chefs, cooks, restaurateurs, buyers, retailers and producers, as well as a whole host of food writers and journalists, Great Taste is widely acknowledged as the most respected food accreditation scheme for artisan and speciality food producers. As well as a badge of honour, the unmistakeable black and gold Great Taste label is a signpost to a wonderful tasting product, which has been discovered through hours and hours of blind tasting by hundreds of judges.        

Blas na hÉireann

Irish Food Awards

Fáilte Ireland

Service Excellence Programme

Granville Hotel recognised for attaining the highest customer service standard.

The Granville Hotel has become the first venue in Waterford City to complete the Fáilte Ireland's Accreddited Services Excellence Programme. The programme is aimed at helping tourist business reach "best in class" customer service and great visitor experiences. Over the last few months seventy fice of the Granville team attended this one day programme which reinforces the value of excellent customer service and can result in business growth, additional repeat business and positive recommendations. 

Georgina Campbell

'Highly Commended"

Irish Breakfast Awards 2019

"Infectious enthusiasm is the keynote here and, from an excellent buffet to the hot food cooked to order, the breakfast offering is outstanding. The famous Waterford Blaa stars in the Bakery Basket of course (and hot dishes include Blaa Eggs Benedict Waterford Style), alongside unusual preserves such as Granville Marmalade with Muldoon Whiskey. Good renditions of all the breakfast favourites are available, including delicious fresh fish, but perhaps the defining feature is  ‘The Granville Hotel Organic Porridge Experience’ which elevates the local Flahavans porridge to a new level - partly by including the local Muldoon Waterford Whiskey Liqueur or Highbank Organic Apple Syrup. Magic."

- Georgina Campbell

Ireland's Hotel of the Year Award

"Irish hotels have taken a terrible hammering over the last few years, but as long as we have great independent hoteliers an important aspect of this country’s unique appeal will be in safe hands. We must treasure them, before it is too late.

Everyone who visits the Granville Waterford hotel seems to come away with a smile on their face – and probably an anecdote about the lovely staff and how they made everyone feel at home. It’s not a fancy pants sort of place but immaculately maintained, full of pride in its history, its place in the local community and the genuine hospitality they offer their guests.

“It has,” as one of our assessors remarked, “that indefinable ambience of the well-run privately owned hotel, the sense of being cosseted in an old fashioned way unlike the slick informality of modern ‘concept’ establishments”, while a guest dining in the hotel commented on “The mature Irish staff with young local staff working alongside – they’re what Irish hospitality used to be all about…chatty but not intrusive, charming and full of local recommendations for us to do. We loved it.”

And we love it too: whether for business or pleasure this is a lovely place to stay and it makes a very comfortable and friendly base for exploring the area – we can’t commend the management too highly for their exacting standards in all areas and, especially, the warmth of their genuine Irish hospitality."

- Georgina Campbell

C.I.E. TOURS INTERNATIONAL

Every year CIE Tours International hold a prestigious award ceremony to recognise hotels and visitor attractions that have provided excellent service. The awards are given based on independant customer feedback from CIE clients.

We have been honoured to be on the receiving end of some of these awards, such as:

AA ROSETTE AWARD

The Granville Hotel is delighted to have a much coveted AA Rosette Award for the Bianconi Restaurant. The AA Rosette Award is awarded to restaurants who provide "truly outstanding food". For properties vying to stand at Rosette level, evidence of quality ingredients, accurate cooking, and clarity of flavour will earn top marks for an AA Food Inspector. A restaurant must truly possess a distinct creative flair; achieving standards that demand recognition nationally, and are well-established in their own right. Most integral to a Restaurant Inspector’s judgment is the taste and freshness of the food on offer, as well as accuracy of cookery. Indeed, it is not the plate of food that is being assessed, but the food on the plate.