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The Granville Hotel are proud to receive a number of rewards through the years. We have received various hotel and food awards which have helped us to show our appreciation to our hard working staff and celebrate these achievements with them.
In the 2022 Waterford Chamber of Commerce BusinessAward we were delighted to have been chosen as the winners in the 'Customer Service Excellence' category.
On Tuesday 31st January we attanded the Virgin Media Business Gold Medal Awards in the Galmont Hotel Galway. We were honoured to receive the Silver Award in the Ireland's City Hotel category.
We have officially been certified as a Great Place to Work. To be certified for this accreditation, all members of staff were sent a survey which they completed anonymously. It had questions about working life in the Granville Hotel and we were delighted to reach the scores necessary to be one of the first hotels in Waterford to be deemed a great place to work.
In Ocotober 2022 we attended the Irish Hotel Awards where we won Boutique Hotel of the Year for Munster. Our Bar Manager Ann Power not only won Bar Manager of the Year for Munster but also won the Overall Bar Manager of the Year Award. Truly deserved after nearly 40 years of service in the Granville Hotel. Our Housekeeping Manager Volha Chukava was nominated for Housekeeping Manager of the Year and the hotel was nominated for Best 4-Star Hotel of the Year.
In October 2023 we were back at the Irish Hotel Awards where our Business Development Manager, Philip Erskine, won Rising Star of the Year for Munster. We were also nominated for Best City Hotel, Best Local Hotel, Best Boutique Hotel and 4-Star Hotel of the Year.
Following the surprise inspection we were also awarded with the 'Great Irish Breakfast'and 'Excellence in Service' awards in 2022 and 2023
We are so proud of the reviews that our customers give us on Tripadvisor. Most recently we were awarded the 2022 Travelers' Choice Award. We are rated #1 of Hotels in Waterford and #1 of 52 Best Value places to stay in Waterford.
Reviewed January 2023:
"I have been a guest at the Granville for two days now. Half-way through my stay, I cannot resist the temptation to review this establishment, with which I am so delighted.
A real asset for the Granville, last but certainly not least, is its staff: full credit to Erin from the reception team, whose kind and friendly nature I well and truly appreciated, and well-done everyone at the restaurant, looking after me with care and attention. I find the Granville to be GREAT value for money and would recommend it to anyone visiting the sunny south-east of the Emerald Isle!"
Why not review your stay with us?
Click here to leave a review!"It has that indefinable ambience of the well-run privately owned hotel, the sense of being cosseted in an old fashioned way unlike the slick informality of modern concept establishments. The mature Irish staff with young local staff working alongside - they're what Irish hospitality used to be about... chatty but not intrusive, charming and full of local recommendations for us to do. We loved it.
Whether for business of pleasure this is a lovely plave to stay and it makes a very comfortable and friendly base for exploring thet area."
- Georgina Campbell
Georgina Campbell Awards:
2019 - Highly Commended Award for Irish Breakfast
2013 - Ireland's Hotel of the Year
Did you know we make all our of jams and marmalade in the hotel? Over the years we have won numerous Great Taste, Irish Food and Blas na hÉireann awards for our jams. Make sure to try it for yourself on our breakfast buffet during your next stay!
2023- 3-Star Accreditation for Granville Raspberry Jam - Great Taste Awards
2022 - 2-Star Accreditation for Granville Strawberry Jam - Great Taste Awards
2019 - Strawberry Jam - Great Taste Awards
2019 - Raspberry Jam - Great Taste Awards
2018 - Bronze Award for Granville Greenway Marmalade - Blas na hÉireann
2018 - Bronze Award for Granville Strawberry Jam - Blas na hÉireann
2017 - Gold Award for Granville Raspberry Jam - Blas na hÉireann
Every year CIE Tour International hold a prestigious award ceremony to recognise hotels and visitor attractions that have provided excellent service. The awards are given based on independant customer feedback from C.I.E. clients.
The have been honoured to be on the receiving end of these awards, such as:
2022- Munster Gold Merit Award
2021 - All-Star Recognition for receiving a C.I.E. Award for 10 consecutive years.
2019 - Gold Award of Excellence
2018 - Gold Award of Excellence
2017 - Gold Award for Best Overall Hotel Dinner
2016 - Gold Award for best Overall Hotel Service Hospitality
2015 - Gold Award for Consistently Exceeding Clients Expectations
2014 - Gold award for Best Overall Hotel Service & Hospitality
2013 - Gold award for Best Overall Hotel Service & Hospitality
2012 - Silver Award for Special Merit
2011 - Silver Award for Special Merit
2010 - Gold Award for Best Hotel
