Customer reviews

David reddy

5-Dec-2018
Enjoyed it. I had a lovely steak dinner but it would have looked better with a bit of colour(lettuce & tomato ??). Lovely busy and cosy bar with plenty of chat and no annoying TV or music.

Karen Hughes

3-Dec-2018
Lovely comfortable and friendly hotel. Excellent staff. The rooms are very comfortable and the Nespresso coffee machine was great,. The breakfast buffet could have had better choice. I was looking forward to sampling the blas, however they were a little stale at the breakfast.

Hotel guest

2-Dec-2018
Lovely hotel, staff very nice, bit disappointed with the size of the room, window didn't close properly so traffic noise was loud, bar food excellent, bar staff very friendly,had breakfast first morning couldn't eat the bacon burnt to a crisp, no toast, didn't bother with it the second morning, the morning I was leaving guest told me about side door into smoking shelter, was going out front previous night because of crowd in the bar would of been nice to be made aware of it, overall good stay I work in a hotel so really being trivial, lovely warm friendly hotel would stay again, different room

Hotel guest

2-Dec-2018
Fabulous warm friendly hotel. Lovely atmosphere. Very central. Always has a buzz. Food homely, well presented, tasty. Staff very helpful. Enjoyed our stay very much.

Paul Dunphy

27-Nov-2018
This is my 12th year coming to the Granville Hotel and it never disappoints. For me to keep coming to the same place for 12 years must say something about it. The reception, hotel and bar staff are first class, always polite, always helpful. Here's to another 12 years.

Peter Maguire

27-Nov-2018
A really warm, hospitable welcome from Mary at Reception. Very comfortable, cosy and very quiet room. Really comfortable bed, nice bathroom, decent shower. What a superb breakfast! Great start to the day. Very enjoyable stay. Look forward to return many times in the future. A stay well beyond expectations. Well done

Emma Prunty

25-Nov-2018
We had such a lovely weekend at the hotel. The staff were so friendly and welcoming, our meal in the restaurant really excellent and all very comfortable. Superb breakfast buffet one of the best I've ever had. I would like have seen some more attention to environmentally-friendly elements as we've seen elsewhere, like multi-use soap/shampoo, option to leave towels etc. Thanks for a lovely stay.

Hotel guest

16-Nov-2018
Our stay in the Granville was most enjoyable lovely staff..lovely rooms ..breakfast great..lovely hotel..xx

Hotel guest

10-Nov-2018
My husband and I had a lovely time in Waterford. Granville Hotel is excellent location for walking to everything. Staff is friendly and very helpful. Bar and restaurant both serve very good food and our room was comfortable.

Katherine Finn

5-Nov-2018
Staff were lovely. Portion size for my supper in the bar was perfect - I can’t stand when portion sizes are too big and I end up wasting half the food on the plate. I ordered a starter portion vol au vent and it was just the right size, and was delicious too. Bedroom was lovely and bed was very comfortable. However the walls were a bit thin and the person next door woke me at 2am with a loud row on his mobile phone. I informed reception of this the next day and they said if it ever happened in future - in any hotel - to just inform the night porter and it would be dealt with (another guest standing at reception while I was recounting this story had also been woken by the same guest). As I said, staff were charming and helpful throughout. The only reason I haven’t given the hotel a score of 5 was due to this late night disturbance but that was hardly the fault of the hotel. I also loved the historic recreation video that was playing on the TV behind the reception desk. Parking arrangements are also extremely convenient.

Hotel guest

2-Nov-2018
Staff were lovely, very professional. Room was also lovely as was breakfast. Dinner in restraunt was nice but not quite as good as expected.

Gerard Burns

25-Oct-2018
We very much enjoyed our recent stay at the hotel. It was our second time to stay there this year and it was great to be back again. We had a lovely and spacious room and delicious meals. The breakfast is great! Love that Eggs Benedict on the Waterford Blaa!! Always a great welcome from the friendly staff. Looking forward to staying at the Granville again.

Hotel guest

24-Oct-2018
Friendly staff, great room.

Laurie Cullen

23-Oct-2018
We had a wonderful time starting with the wonderful staff, to the anniversary cupcake treat in the room, to a fabulous dinner. I would recommend to anyone to stay at the Granville.

Hotel guest

21-Oct-2018
Staff really friendly and helpful. Dinner and Breakfast were great, though wine choices by the glass not great. Room was ok but we had imagined a better aspect in paying for a river view.

Hotel guest

19-Oct-2018
excellent service. we enjoyed being there.

Rachel Smith

14-Oct-2018
It was a pleasure to stay in the Granville hotel, it’s our favourite hotel in Waterford. I like the the fact that’s is old fashioned and so comfortable, the staff were brilliant and the rooms absolutely spotless. Can’t wait for our next visit.

Peter J Gribbin

9-Oct-2018
We stayed at 11 different accommodations during our travels in Ireland and the Granville Hotel was absolutely the best. From arrival for an early check in, for our Carvery lunch, the spotless and large room, the excellent breakfast choices and our wonderful evening dinner. The top reason for our high rating is also due to the amazing and genuine customer service exhibited by every staff person we interacted with. It was refreshing to experience this top notch service culture. So critical in the hospitality industry but so often falls short in many places.

Ingrid GELAUDE

7-Oct-2018
We experienced our stay in the Granville hotel, as one of the best we had in a long time. The general atmosphere in the hotel was warm and cosy due to the fact that hotel kept his former grandeur and also to the friendly and always helpfull staff. Food in the bar was to a high standart and we appriciated the daily changing chef'sspecial. Breakfast was excellent and there was also a link to the local producers, which is always an added value. To exoress our appreciation we wrote a comment to Tripadvisor with the same content.

Allison Harris

3-Oct-2018
We loved this hotel, so beautiful. The meals were wonderful and the staff very friendly. Hope to visit again in the future.

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